Cookie Settings
Last updated: 4 July 2026
Applies to: siliconkiwi.nz, the SiliconKiwi customer portal, order pages, knowledge base and support-related website features.
1. About cookies
SiliconKiwi uses cookies and similar technologies to make our website work, improve your experience, understand how the site is used, and support security, ordering, billing and customer support.
Cookies are small files stored on your device. Some cookies are necessary for the website and customer systems to operate. Others help us remember preferences, measure performance, or improve our content and services.
2. Your choices
You can choose which optional cookies you allow. Essential cookies are required for the website, customer portal, checkout and support functions to work and cannot be turned off through our cookie settings.
You can also control or delete cookies through your browser settings. If you block some cookies, parts of the SiliconKiwi website, order flow, customer portal or support system may not work correctly.
3. Cookie categories
Essential cookies
These cookies are required for core website and service functions. They may be used for login sessions, shopping carts, order processing, account security, fraud prevention, load balancing, support forms, consent preferences and basic site operation.
Because these cookies are necessary, they are always active.
Preference cookies
These cookies remember choices you make, such as cookie settings, display preferences, saved form state or other website options.
You can turn these cookies on or off where cookie controls are provided.
Analytics cookies
These cookies help SiliconKiwi understand how visitors use our website. They may tell us which pages are visited, how long visitors stay, what content is useful, and where users encounter errors.
We use this information to improve website performance, content, product pages and usability. Analytics data is generally aggregated and does not aim to directly identify you.
You can turn these cookies on or off where cookie controls are provided.
Marketing cookies
These cookies may be used to measure campaigns, understand referrals, or show more relevant SiliconKiwi content across our website or selected platforms.
We only use marketing cookies where enabled and where permitted by law.
You can turn these cookies on or off where cookie controls are provided.
Support cookies
If you use SiliconKiwi support features, knowledge base tools or ticketing links, cookies may be used to keep your support session active and connect your website visit with a support request.
Some support cookies may be essential where they are needed to provide the support function you requested.
4. Third-party cookies
Some cookies may be set by trusted third-party services we use for analytics, security, payments, maps, embedded content, support, monitoring or advertising.
These third parties may process information according to their own privacy and cookie policies. SiliconKiwi aims to use reputable providers and limit third-party tools to what is needed for customer service and service delivery.
5. Managing cookies
You can manage cookies by:
- using our cookie settings panel, where available;
- changing your browser settings to block or delete cookies;
- using privacy tools or browser extensions that limit tracking technologies.
Blocking cookies may affect login, checkout, support, billing, service management or security features.
6. Updates
SiliconKiwi may update this cookie information when our website, systems or providers change. The latest version will be published on our website.
7. Contact
For questions about cookies or privacy, contact:
Email: privacy@siliconkiwi.nz
Support: https://support.btit.nz
Website: https://siliconkiwi.nz